Pet emergencies are stressful and often frightening for both the pets and their owners. We understand that. The Emergency Services Division provides the highest quality medical and surgical care available for your pets with kindness and compassion.
Open 24 hours a day/365 days a year, including holidays, our completely renovated and expanded state-of-the-art emergency clinic has a hospital design and all new equipment. It includes an intensive care unit, oxygen cage, isolation unit, treatment room, radiology, on-site lab, surgery unit, and four exam rooms. We treat all types of dog and cat emergencies.
We look forward to providing the specialized care your dogs and cats need when they need it.
NO APPOINTMENT NECESSARY
Please call ahead if possible
If necessary, your pet will be admitted to our hospital for extensive care. Once admitted your pet will be under the direct supervision of our attending veterinarians and our attentive, caring and experienced staff of licensed veterinary technicians and veterinary assistants. Your pet will be kept in a clean and comfortable environment. We do everything possible to keep your pet comfortable and relaxed. You may come back and say goodnight to your pet before leaving our facility if you’d like.
All patients admitted to the hospital must have resuscitation orders in case of cardiac or respiratory arrest. This is a standard procedure for all hospitalized patients.
You may call the clinic at any time to get an update on your pet. Please give the office staff your name and your pet’s name so they may direct your call to the doctor or technical staff assigned to your pet’s case.
The technical staff cannot discuss diagnosis, prognosis or specific test results. They will be glad to talk to you about how your pet is doing in the hospital. If at any time your pet’s condition deteriorates, you will be contacted immediately by a doctor. Please leave all your contact phone numbers with the office staff and prioritize these numbers in the order you want us to call you.
You are welcome to visit your pet while hospitalized, during busy times you may have to wait until we can bring you into the treatment area. If your pet is stable enough, we will allow you to visit in an exam room. We ask you limit your visits to 15-30 minutes as treatments of our other patients may be delayed while you are visiting.
Please do not leave any of your pet’s personal belongings here with your pet as they can be misplaced. We supply blankets and fleece lined cages to ensure their comfort.
Veterinary Referral Center Transfers
If your pet requires more extensive diagnostics, procedures or surgery that cannot be performed at our emergency clinic, our doctor may suggest a transfer to our Internal Medicine Division or Surgery Division located adjacent to the Emergency Services Division.
We will schedule the emergency consult with the appropriate specialist and have you complete the transfer paperwork. You do not have to be here for the transfer. We will take your pet with all the necessary paperwork and diagnostics to the appropriate division location. We will provide you with their direct contact information so you can keep in touch with your pet’s specialists.
When your pet is ready to go home, you will receive a written detailed discharge letter. It covers why your pet was here, what diagnostics were performed, what treatments were given and what medication they received. It includes specific discharge and care instructions.
If you have any questions, please contact any staff member. If they cannot answer your questions, they will contact the doctor who will be able to answer your questions.
Questions and Concerns
Our hospital is open 24 hours a day 365 days a year including all major holidays. Please call if you have any questions or concerns after discharge. If you think your pet should be seen again and your regular veterinarian is not available, do not hesitate to return to the hospital during our business hours for evaluation.